Privacy Policy

This Privacy Policy will only be valid for personal data obtained on the Website and does not apply to information collected by third parties on other websites, even if they are linked by the Website.

With this, the Website expresses its commitment to maintain and guarantee commercial relationships with the User securely by protecting their personal data and ensuring their right to privacy.
Personal data required by the Website
To provide our services, we need some identifying information depending on the service that the Website provides to you:

For the guestbook/reviews:
● Name: to identify the User.
● Email: to know the email from which the comment has been made.

For the blog:
If we have enabled Users to leave comments:
● Name: to identify the User.
Email: to know the email from which the comment has been made.

For the online store:
Only the mandatory data to manage an order will be requested.
Name and surname: to manage the order.
● ID/tax code: to manage the order.
● Address: to manage the order.
● Postal code: to manage the order.
● City: to manage the order.
● Province: to manage the order.
● Country: to manage the order.
● Phone: to manage the order.
● Email: to manage the order, send copies of the order, and other communications related to the order.

For the private client area:
The client area is a private zone. The person in charge of the Website will provide you with a username and password so that you, as a User, can access this restricted service, understanding that you accept all legal conditions.

For the contact form:
● Name and surname: to be able to respond to the query.
● Phone: to be able to respond to the query.
● Email: to be able to respond to the query.

To make online payments:
If you use a credit or debit card or a PayPal account to make the online payment for any service or product, the bank or financial data of the User involved in the payment are always managed directly by the providers indicated in the section Services offered by third parties. The Website will never have access to the User’s banking data.

Additionally, when you visit our Website, certain information is automatically stored for technical reasons, such as the IP address assigned by your Internet service provider.
Legitimation
Thanks to consent, we can process your data, being a mandatory requirement for you to be able to correctly access the services of the Website.

The user has the right to be forgotten whenever they want all their data to be deleted from our databases.
Data category
The data collected by the Website is not considered sensitive or protected data.

According to Article 9.1 of the new General Data Protection Regulation (GDPR) of the European Union, sensitive or protected data are personal data that reveal:

● Ethnic or racial origin.
● Political opinions.
● Religious or philosophical beliefs.
●Union affiliation.
● Genetic data processing.
● Biometric data aimed at uniquely identifying a natural person.
● Data related to health.
● Data related to the sexual life or sexual orientation of a natural person.

We only work with the minimum identifying data to carry out our work: name, surname, address, phone, email, ID/tax code.
Tiempo Data retention period
Customer data: name, phone, postal address, email, etc. will remain in our system for as long as is legally and technically required for the normal operation of the Website unless the User exercises their right to deletion or update.
Applicable regulations
Since May 25, 2018, the Website is governed by the General Data Protection Regulation (GDPR) of the European Union.

https://www.boe.es/doue/2016/119/L00001-00088.pdf

Security measures
The Website is hosted on systems operated by Grupo Loading Systems SL, hereinafter Loading. The technical and organizational security measures necessary to guarantee the security of the User’s personal data and thus prevent its alteration, loss, and unauthorized processing and/or access are implemented. This takes into account the state of technology, the nature of the data stored, and the risks they are exposed to, whether they come from human action or the physical or natural environment. All this is in accordance with the provisions of the GDPR.

Exercise of rights
Any User who has provided their data to the Website can contact the website owner in order to exercise their right of access to their data, rectification, or deletion, limitation, and opposition to the data incorporated into their files.

The method that the User must use to communicate with the Website will be through their registered email account on our web service or in writing.

The User may exercise their rights through written communication addressed to the Website with the reference “Data Protection”, specifying their data, proving their identity, and the reasons for their request at the following address:

Gran Vía Marqués del Turia 49, 1º, 1ª Valencia 46005 o a info@esmediterraneo.com

Any information that we need to store under a legal, tax, or contractual obligation will be blocked and only used for these purposes instead of being deleted.
Modification of the privacy policy
Website reserves the right to modify the Privacy Policy, prompted by a legislative, jurisprudential, or doctrinal change from the Spanish Data Protection Agency.

Any modification to the Privacy Policy will be published at least ten days before its effective application.
File manager and data processor
The file manager responsible for data is the owner of the Website.
Social plugins
On our Website, we provide links and services related to different social networks If the User is a member of a social network and clicks on the corresponding link, the social network provider may link their profile data to the information about their visit to the Website.

Therefore, the User must be informed about the functions and policies regarding the processing of their personal data by the respective social network. This applies whether the User accesses one of our web pages with one of their profiles on social networks or shares information through them.

The User can access the privacy policies of different social networks at any time and configure their profile to ensure their privacy.

● Facebook
● Instagram

Acceptance, consent, and revocability
The User declares to have been informed of the present conditions regarding the protection of personal data, accepting and consenting to the processing of the same by the Website in the manner and for the purposes indicated in the Legal Notice.

At any time, the User may revoke their data, but without affecting actions already carried out in the past, that is, without retroactive effect.